Privacy Policy

This Privacy Policy describes how OSHS Online Digital Entrepreneurship Hub ("we", "us", "our") collects, uses, stores, and protects your information when you use the ODEHS Student App (the "App") and our website (collectively, the "Services").

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.

1 Information We Collect

We may collect the following categories of information:

• Personal information — name, email address, phone number, date of birth.
• Profile data — profile picture, program of study, matriculation number.
• Academic records — courses, grades, assignments, submissions.
• User content — images you upload (profile pictures, assignment files).
• Device information — device model, operating system, app version, unique device identifiers, IP address.
• Usage data — pages viewed, features used, timestamps, crash logs.

2 How We Use Your Information

We use the information we collect to:

• Provide educational services and deliver course content.
• Create, manage, and secure your student account.
• Process assignment submissions and issue results.
• Respond to support requests and communicate important updates.
• Improve app performance, fix bugs, and enhance user experience.
• Comply with legal obligations and enforce our Terms of Service.

3 App Permissions

The App may request the following permissions on your device:

• READ_MEDIA_IMAGES — to upload profile pictures and assignment files.
• READ_MEDIA_VIDEO — to access and play educational video content.
• CAMERA (optional) — to capture and upload images directly.
• INTERNET / NETWORK STATE — required to access online services.
• NOTIFICATIONS (optional) — to send you important academic alerts.

You may revoke these permissions at any time from your device settings. Some features may not function correctly without them.

4 Data Sharing

We do not sell your personal data. We only share information in the following limited circumstances:

• With service providers who help us operate the App (e.g., cloud hosting, email delivery, crash reporting) under strict data-protection agreements.
• With academic and accreditation bodies when required for program verification.
• When required by law, subpoena, or court order.
• To protect our rights, investigate fraud, or ensure user safety.

5 Data Security

We implement industry-standard security measures including encrypted transmission (HTTPS), access controls, and regular security reviews to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6 Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. When you request account deletion, we will delete or anonymize your personal information within 30 days, except where we are required by law (e.g., academic record retention requirements) or legitimate business purposes to retain it for longer.

7 Account Deletion — Required by Google Play & Apple App Store

You can request account deletion in two ways:

• In the App: Go to Settings → Account → Delete Account and follow the prompts.
• By email: Send a deletion request to [email protected] from the email address associated with your account. Include your full name and matriculation number.

What gets deleted: your profile information, uploaded files, and personal data linked to your account.
What may be retained: academic records required by institutional policy and applicable education regulations (typically up to 7 years), and anonymized analytics data that can no longer identify you.

Processing time: We will confirm your request within 7 days and complete deletion within 30 days.

8 Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data (see Section 7).
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent at any time.

To exercise any of these rights, contact us at [email protected].

9 Children's Privacy

The Services are intended for students enrolled at our institution. We do not knowingly collect personal information from children under 13 (or the applicable age of digital consent in your country) without verifiable parental consent. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

10 Third-Party Services

The App may use third-party services that collect information used to identify you. These include:

• Google Play Services — Privacy Policy
• Apple App Store Services — Privacy Policy
• Firebase (Google) — analytics and crash reporting — Privacy Policy

11 International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data receives an adequate level of protection wherever it is processed.

12 Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date, and where appropriate, notified via the App or email. Continued use of the Services after changes take effect constitutes acceptance.

13 Store Compliance

This Privacy Policy is designed to comply with the requirements of:

The App's data collection practices are also disclosed in the Google Play Data Safety section and the Apple App Store App Privacy label. Those disclosures are consistent with this policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

• Operator: OSHS Online Digital Entrepreneurship Hub
• Email: [email protected]